Guarantees & Assurances

/Guarantees & Assurances
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ROOFSURE ltd is the only rigid spray foam roof insulation company to have been awarded the prestigious Government Endorsed ‘Trustmark’ award for reliability and trustworthiness. We are an established family business who have operated with no sales agents or subcontractors in the roofing industry for 30 years. The ROOFSURE  staff are experts in all aspects of spray foam technology and best practice roofing techniques assuring you of a first class installation from start to finish within 1-2 days fuss-free!

ROOFSURE are BBA assessed on an annual basis.

We have hundreds of happy customers throughout the UK and would be happy to share our portfolios with you.

Please look at some further information on our assurances and guarantees below:

What BBA means to Polyurethane Foam and how it enhances ROOFSURE installations

British Board of Agrément (BBA)

Agrément Certificates are one of the only ways that a manufacturer’s new product or system can gain quick acceptance in the market place. Only products and systems that have passed a series of comprehensive assessments – including laboratory tests, on-site evaluations, quality management checks and inspections of production are awarded an Agrément Certificate.

BBA experts can also assess, audit and test during the development of a manufacturer’s product. The resultant impartial reports provided by the BBA can help manufacturers make judgements on how to proceed with the development and these reports can be used as supporting evidence if applying for full Agrément Approval.

Products that receive Agrément Certificates are recognised by building control, government departments, architects, specifiers and industry insurers. It’s a mark of quality, safety and reliability that provides reassurance of the product’s fitness-for-purpose. For new construction products it is vital to achieve this certification if they are to gain a quick route to the marketplace.

Once the certificate has been awarded, regular monitoring is carried out by the BBA to maintain the Certificate’s validity. This is followed by a comprehensive review every three years.

10 Year Insurance Backed Guarantee

We also provide a further a 10 year insurance backed guarantee for your peace of mind following completion of the work.

30 Year Manufacturers Guarantee

As a family run company we realise that customers like to know that their home improvement investment is 100% secure. That’s why we offer a 30 year manufacturers guarantee on completion of the work.

What is ISO9001?

RoofSURE has been assessed and approved by Quality Management Systems (QMS) to the following administration systems, standards and guidelines; BS EN ISO 9002: 1994. The approved quality systems apply to the following: Installation of Rigid Foam Roofing Systems for Insulation, Restoration & Stabilisation of Roof Structures.

What is Fair Trades?

Fair Trades is the sign of a reputable business. RoofSURE has passed the stringent vetting procedures required by Fair Trades and are on an elite register of approved home improvement companies. RoofSURE with the support of Fair Trades offer you the best insurance backed guarantee available. Fair Trades strongly recommend that every consumer obtain an Insurance Backed Guarantee for any home improvement or structural work. Fair Trades is a 10 year insurance backed guarantee.

Click here for more information www.homepro.com

What is Trust Mark?

Trust Mark is an award-winning scheme supported by Government, building industry and consumer protection groups to help you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside your home. Being affiliated to the TrustMark scheme provides our customers with the reassurance that we have been inspected and meet the standards set by the government.

What is BUFCA?

The British Urethane Foam Contractors Association (BUFCA) is to ensure that the highest standards of quality and service are provided from its members. The Association applies the strictest quality control on the activities of its membership, in the interest of clients and the industry at large.

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